Shipping & Handling for Canadian Orders & Payment Options for Canadian Customers

All orders are shipped via Canada Post. Orders usually take 3-10 business days to reach their destination.

For those of you residing in Canada, you know that this can sometimes mean two weeks or more. We appreciate your patience.

A 30 business day time period MUST pass before Canada Post will look into a missing package on our behalf.

We, unfortunately are unable to re-ship orders, until a query has been submitted to Canada Post (after the 30 business day mark).

Shipping charges are not refundable

Shipping & Handling fees within Canada are determined according to the Region you live in.

We often refund for gross overages on shipping. This is determined at our discretion on an order-by-order basis. Minimum shipping + handling charge is $3.50.

Shipping+Handling refunds are issued at the end of each month as we work off of the postage statement. If your order was placed after the 15th, your refund may not show until the next month

If, for some reason you need your order to reach its destination more quickly-please contact us prior to placing your order, so that we may give you some other shipping options (i.e. Express Post or Priority Courier). We will require your postal code.

We accept the following methods of payment for Canadian orders:

Paypal: Visa--- Mastercard---AMEX--- or Transfer from a personal bank account

• simply add your items to the Paypal shopping cart
• when you have finished shopping, use the "check-out" option
• Paypal will ask whether you have an account, or wish to set up an account , simply follow their instructions to process your order
• Alternately--you can cut and paste your order & send it to: orders@papiervalise.com and we will send you a "request for funds" through Paypal.

Money Orders: Canada Post or Bank Money Orders

• simply add your items to the shopping cart
• do NOT use the "check out" to finalize your order
• copy & paste your order in an e-mail to: orders@papiervalise.com
• we will verify the order, add the appropriate shipping and handling charges and gst to your order & send you an e-mail with your order total
• Money Orders can be made payable to: Papier Valise & must reach us within 10 days from your ordering date. When we receive your money order, your order will be shipped right away.
• Send your money orders to:

Personal Cheques:

• simply add your items to the shopping cart
• do NOT use the "check out" to finalize your order
• copy & paste your order in an e-mail to: orders@papiervalise.com
• we will verify the order, add the appropriate shipping and handling charges and gst to your order & send you an e-mail with your order total
• Personal cheques can be made payable to: Papier Valise & must reach us within 10 days from your ordering date. Once we receive your cheque, it must first clear our bank account before your order is shipped. This can take up 10 days. We will let you know via e-mail when your order is shipped.
• Send your personal cheques to:

gst# 862222494RT0001