Shipping & Handling for U.S. Orders & Payments Options for U.S. Customers

PLEASE...READ through all of the following

before ordering so that you have informed & realistic expectations of when you will receive your order:

The fees below are standard AIR MAIL shipping.

All orders are shipped using Canada Post. Orders usually take 7-14 business days to reach their destination.

Also, please take into account that all packages entering the U.S. are inspected if being shipped from another country. This can cause a delay in your art goodies getting to you.

We appreciate your patience.

A 30 business day time period MUST pass before Canada Post will look into a missing package on our behalf.

We, unfortunately are unable to re-ship orders, until a query has been submitted to Canada Post (after the 30 business day mark).

Shipping & Handling fees are as follows:

Orders totalling $300.00 + up before shipping/handling NOW SHIP FOR FREE!

**Hawaii & Alaska

Orders totalling $300.00 + up before shipping/handling NOW SHIP FOR FREE!

If, for some reason you need your order to reach its destination more quickly-please contact us prior to placing your order, so that we may give you some other shipping options (i.e. Air or Courier). We will require your zip code (this requires us to make a trip to the post office). This usually takes up to 24 hours.

We often refund for gross overages on shipping. This is determined at our discretion on an order-by-order basis. Minimum shipping + handling charge is $3.50.

Shipping+Handling refunds are issued at the end of each month as we work off of the postage statement. If your order was placed after the 15th, your refund may not show until the next month.

Paypal: Visa--- Mastercard---AMEX--- or Transfer from a personal bank account

• simply add your items to the Paypal shopping cart
• when you have finished shopping, use the "check-out" option
• Paypal will ask whether you have an account, or wish to set up an account , simply follow their instructions to process your order
• Alternately--you can cut and paste your order & send it to: orders@papiervalise.com and we will send you a "request for funds" through Paypal.

IMPORTANT

YOUR ORDER WILL BE TRAVELLING THROUGH 2 POSTAL SYSTEMS & 2 CUSTOMS DEPARTMENTS TO REACH YOU-this takes time.

If you have moved & have NOT changed your mailing address with PAYPAL, & your parcel goes to your old address----you are responsible.

We will not issue refunds, nor will Paypal for this oversight.

Shipping charges are not refundable

NEED OVERNIGHT SHIPPING?

It is VERY EXPENSIVE--approx. $45.00-50.00 per package. If you need this option, please email us so we can send you a Paypal invoice once we have had your package weighed..